Emergency Medical Services

The Emergency Medical Services (EMS) Section manages the delivery of medical services by OCFA emergency medical technicians and paramedics.

Essential to providing care is our continuing quality improvement (CQI) program, guided by our physician medical director and implemented by our nurse educators. CQI begins with education at both the emergency medical technician and paramedic levels for both career and reserve personnel.

In addition to ongoing training, the EMS Section serves as a quality assurance resource through its continuous review of patient care. The Section is also responsible for EMS supply and equipment evaluation and purchasing, as well as monitoring and tracking paramedic licensure and EMT-1 certifications. It oversees ambulance contract administration, including management of the ALS and medical supply pass-through fees program.

Additionally, the EMS Section acts as a liaison to county and state regulatory agencies, hospitals, ambulance providers, and other EMS organizations, such as the State FIRESCOPE EMS Committee. The Section ensures adequate paramedic staffing through recruitment, selection, support, evaluation, and accreditation of prospective paramedics. It also participates in the review of local, state, and national legislation, regulations, and policies affecting EMS. Members of the Section contribute to EMS workgroups, committees, and advisory boards at the county, state, and federal levels. The Section is also responsible for OCFA’s immunization and communicable disease prevention and surveillance program.

Disposal of Medications and Syringes

EMS Billing Questions

Individual cities have differing programs on EMS response fees.

Please contact the companies associated with the cities/areas below for billing questions

Emergency Ambulance

(714) 990-1742

  • Brea unincorporated
  • Yorba Linda

Doctor’s Ambulance

(949) 951-1668

  • Crystal Cove
  • Emerald Bay
  • Newport Coast Unincorporated

Whittman Enterprises

(800) 906-6552

  • San Clemente
  • Santa Ana
  • Westminster
  • Aliso Canyon
  • Aliso Viejo
  • Bolsa Chica
  • Coto de Caza
  • Cowan and Lemon Heights
  • Cypress
  • Dana Point
  • El Modena
  • Irvine
  • John Wayne Airport
  • La Palma
  • Laguna Hills
  • Laguna Niguel
  • Laguna Woods
  • Lake Forest
  • Los Alamitos
  • Los Flores
  • Midway City
  • Mission Viejo
  • Modjeska
  • Orange Park Acres
  • Ortega Highway
  • Rancho Santa Margarita
  • Rossmoor
  • San Juan Capistrano
  • Santa Ana
  • Seal Beach
  • Silverado Canyon
  • Stanton
  • Trabuco
  • Tustin
  • Villa Park
  • Uninc. Santiago Creek
  • Uninc. islands adjacent to Anaheim
  • Uninc. islands adjacent to Stanton
  • Uninc. islands near Newport Beach
  • Uninc. islands near Orange
  • Uninc. islands near Villa Park

Patient Records

  • The EMS Section cannot release patient records.
  • Please visit the Public Records Request page for further information regarding Medical Records requests.

Paramedic Subscription Program

To mitigate residents’ costs on paramedic fees, certain OCFA member cities provide annual paramedic subscription programs. Please visit the city links below for more information and fees.